Realization and delivery of the order

To place an order it is necessary to connect to You must complete the electronic form that appears in the virtual store and follow the instructions indicated in it. At the end, to proceed with the purchase of the products indicated by the User, the order must be validated, following the steps that are guided in the purchase process. The data entered by the User, once the order form has been sent for processing, will be kept in our Database.

The validation of the order by the client expressly assumes the knowledge and acceptance of these General Conditions of Contract and Privacy Policy, as part of the conclusion of the contract. Unless proven otherwise, the data registered by LA FARMACIA MARTI TOR constitutes the proof of the set of transactions carried out between LA FARMACIA MARTI TOR and its clients.

Price and term of validity of the offer

The price of all the products of our Online Store, is considered VAT included, the total price with the VAT itemized, it is reflected in the shopping cart, as well as the postage that is applied to the shipment. The price is expressed in Euros. The prices shown are valid except in case of typographical error, VAT change or price update. FARMACIA MARTÍ TOR reserves the right to modify prices without prior notice. If there is a discrepancy between the amount paid for the order and the invoiced amount, the customer will be notified, who may choose to pay the difference or the amount will be refunded. In case we did not have any of our products, FARMACIA MARTÍ TOR will notify you and you may choose to wait until we have stock or request a refund.

Forms of payment: Bank transfer to our account no: ES47 0019 0062 73 4010023991 of the Deutsche Bank, with tiutlar Xavier Martí Mas. (Do not make income without having our confirmation and order number). Credit card (Online payment through the secure footbridge of the Banco de Sabadell).

To prevent possible fraud, in certain cases the company LA FARMACIA MARTI TOR reserves the right to ask the client for a certain form of payment in case the identity of the buyer is not securely proven.

Countries that are served orders

All Spanish territory and other countries of the European Union.

Other countries, consult if applicable.

Taxes that could be charged by the Canary Islands Customs or any country that has them, will be borne by the customer.


Peninsula = SEUR

Balearic Islands, Canary Islands, Ceuta and Melilla = Certified Mail.

European Union = Certified Mail.

The amount of postage, will be reflected in your order at the time of making the purchase, depending on each case.

Delivery time and invoice The delivery time will be from 2 to 6 days, depending on the payment method or destination of the order. Payments by credit card are processed faster, because the collection of them is immediate. If you want to speed up the orders with transfer, send us a fax or email with the receipt of the transfer. If you do not receive the invoice with the package, you will receive it shortly by e-mail or postal mail.

Deliveries, returns and errors in the order If the order was returned to LA FARMACIA MARTI TOR because the carrier can not deliver it. (for example, due to the repeated absence of the recipient) and the customer will demand the return of the same, LA FARMACIA MARTI TOR reserves the right to charge the additional charges for return and reshipment that may occur.

If there is any error in the content of the shipment, LA FARMACIA MARTI TOR will make the change without charge.